Our customer service team also has an increased response time of about 3-5 days. If you have questions, please email support@ardene.com and a team member will reach out as soon as they can. You matter to us!


CONVENIENT SHIPPING TO GET YOUR FAVES.

Ardene is glad to offer shipping everywhere in the continental USA!

However, merchandise cannot be delivered to post office boxes or addresses within the following states, territories or possessions: Hawaii, Alaska and Puerto Rico. Shipping addresses must be valid United States addresses.

Merchandise offered through Ardene.com/us is only available for delivery to addresses in the United States. Please visit our website for Canada if you wish to deliver merchandise to an address in Canada.

You are responsible for the shipping costs associated with the delivery to you of merchandise purchased through Ardene.com. Shipping fees are non-refundable.

All merchandise purchased is intended for use in the country from which it was ordered. If, however, you decide to take merchandise to another country, you will be responsible for adhering to both the export legislation of the order country and the import legislation of the destination country. Ardene shall not be liable.


SHIPPING FEES TIMES

Any purchase, under $800.00 will not be charged duties upon delivery of packages. For purchases over $800.00 please Contact Us before placing your order.

Our standard warehouse processing time is between 5 to 7 business days once you place our order. The time it takes for your order to arrive will depend on where you are located and what type of shipping method you select. During busy times, there may be unexpected delays. You will receive an email shipping confirmation once your order has shipped. Orders can't be modified or canceled once placed.

We offer free standard shipping on every order with a value of over $40.00 (before tax and after discounts). Applicable orders will be shipped using standard delivery.

TOTAL $ AMOUNT OF ORDER (PRE-TAXES)* Standard Shipping
(5-7 business days)
$0-$39 before tax $7
Over $40 before tax FREE

*All estimated shipping times start from the date of the email shipping confirmation.

**The delivery times outlined above are estimates only and Ardene will not be responsible for any damages or costs resulting from any delays in delivery.

Want to track your order?

Once your order is shipped, we will email you a shipping confirmation with a tracking number so you can see where your package is at all times. Please note that there may be up to a 48 hour delay before the link is updated with your tracking information. If you have ordered multiple items, you may receive each item individually, on different dates.

Got questions or didn’t receive a tracking number? Contact Us .