SHIPPING UPDATE: Due to increased order volumes, we are experiencing some shipping delays.

Why? Our warehouse has boosted its health and safety measures during COVID-19 - because everyone's security is number one. Because of this, as well as courier delays beyond our control, your delivery might be delayed by about 3-4 weeks.

We appreciate your patience and are grateful for your support.

CUSTOMER SERVICE: Our customer service team also has an increased response time of about 14 days. If you have questions, please email support@ardene.com and a team member will reach out as soon as they can. You matter to us!


Merchandise offered through the Site is only available for delivery to addresses in the United States. Please visit our website for Canada if you wish to deliver merchandise to an address in Canada. However, merchandise cannot be delivered to post office boxes or addresses within the following states, territories or possessions: Hawaii, Alaska and Puerto Rico. Shipping addresses must be valid United States addresses. ARDENE is glad to offer shipping everywhere in the continental USA!

You are responsible for the shipping costs associated with the delivery to you of merchandise purchased through the Site. Shipping fees are non-refundable.

All merchandise purchased is intended for use in the country from which it was ordered. If, however, you decide to take merchandise to another country, you will be responsible for adhering to both the export legislation of the order country and the import legislation of the destination country. ARDENE shall not be liable.

Any purchase, under $800.00 will not be charged duties upon delivery of packages. For purchases over $800.00 please Contact Us before placing your order.

We know that you are excited to receive your order, and we are excited to get it to you! That’s why we generally ship out all orders within 1-3 business days when inventory is on hand. The time it takes for your order to arrive will depend on where you are located. Please see details below:

Standard shipping fees:

Total $ amount of order (Before Tax)* Standard Shipping (7-14 business days)
$0-$39.99 $11.95
Over $40 FREE

The delivery times outlined above are estimates only and ARDENE will not be responsible for any damages or costs resulting from any delays in delivery.

Want to see where your order is at all times? Once the transaction is made, we will email you with a Canada Post tracking number so you can see where your package is at all times. If you have ordered multiple items, you may receive each item individually, on different dates. Got questions or didn’t receive a tracking number? Contact Us.