Got questions or concerns? We got you

If you have questions, please email support@ardene.com and a team member will get back to you within 3 to 5 business days. You matter to us!

If you haven’t yet received an existing order, there may be some courier delays beyond our control.
In order to get your items to you as quickly as possible, your order may be sent in more than one shipment. No additional fees will apply. You will only receive a shipping confirmation once the items are shipped and will include our carrier’s tracking number. Please note that there may be up to a 48-hour delay before the link is updated with your tracking information.

Customer Service: Monday to Sunday 9:00am - 5:00pm EST
Head Office: Monday to Friday 9:00am - 5:00pm EST