A Message to Our Amazing Community During COVID-19

We're in this together

Our customers have always meant the world to us, and we thank you for sticking with us. It's been great seeing you online, but if you miss shopping in-person, we have great news!


We are super excited to be reopening of some of our stores!


After 35 years of serving customers, we are so excited to welcome you back through our doors, and we will do everything we can to ensure a safe and enjoyable experience for everyone.


STORE REOPENINGS

As restrictions across Canada are slowly being lifted, we are gradually opening select locations. To keep the transition smooth, we will follow all guidelines set by local authorities.


PRÉSENTEMENT OUVERTS
    • Southcentre Mall, Calgary, AB
    • Medicine Hat Mall, Medicine Hat, AB
    • Chinook Center, Calgary, AB
    • Southbank Centre, Okotoks, AB
    • Park Place, Lethbridge, AB
    • Bower Place, Red Deer, AB
    • Parkland Mall, Red Deer, AB
    • Millwoods Town Center, Edmonton, AB
    • Northside Outlet, Lethbridge, AB
    • South Edmonton Common, Edmonton, AB
    • Edmonton City Centre, Edmonton, AB
    • Kingsway Garden Mall, Edmonton, AB
    • St-Paul Shopping Centre, St. Paul, AB
    • Westland Market Mall, Spruce Grove, AB
    • West Edmonton Mall, Edmonton, AB
    • Cross Iron Mills, Rocky View, AB
    • Parks West Mall, Hinton, AB
    • St-Albert Centre, St-Albert, AB
    • Leduc Commons, Leduc, AB
    • Peter Pond, Fort McMurray, AB
    • Tri City Mall, Cold lake, AB
    • Sherwood Park Mall, Sherwood Park, AB
    • Londonderry Mall, Edmonton, AB
    • Bonnie Doon Shopping Center, Edmonton, AB
    • Sunridge Mall, Calgary, AB
    • Prairie Mall, Grande Prairie, AB
    • Northgate Center, Edmonton, AB
    • Deerfoot, Calgary, AB
    • Market Mall, Calgary, AB
    • Lloyd Mall, Lloydminster, AB

    • Penticton Shopping Centre, Penticton, BC
    • Northills Shopping Centre, Kamloops, BC
    • Orchard Park Shopping Center, Kelowna, BC
    • Aberdeen Mall, Kamloops, BC
    • Pine Center, Prince George, BC
    • Skeena Mall, Terrace , BC
    • Tsawwassen Mills, Tsawwassen , BC
    • Tamarack Center, Cranbrook, BC
    • Central City, Surrey, BC
    • Chahko Mika Mall, Nelson, BC
    • Scottsdale Mall, Delta, BC
    • Surrey West Shopping Centres, Surrey, BC
    • Waneta Plaza, Trail, BC
    • Park Royal, West Vancouver, BC
    • Guildford Town Centre, Surrey , BC
    • Tillicum Centre, Victoria, BC
    • Woodgrove Center, Nanaimo, BC
    • Westshore Town Centre, Victoria, BC
    • Duncan Village, Duncan, BC
    • Driftwood Mall, Courtenay, BC
    • Nanaimo North Town Centre, Nanaimo, BC
    • The Bay Centre, Victoria, BC
    • Richmond Center, Richmond, BC
    • Coquitlam Centre, Coquitlam, BC
    • Metropolis at Metrotown, Burnaby, BC
    • Cottonwood Mall, Chilliwak, BC
    • Sevenoaks Shopping Center, Abbotsford, BC
    • Granville, Vancouver, BC
    • Dawson Mall, Dawson Creek, BC
    • Kingsgate Mall, Vancouver, BC

    • Unicity PWR, Winnipeg, MB
    • Polo Park, Winnipeg, MB
    • Shoppers Mall, Brandon, MB
    • Dauphin Market Place mall, Dauphin, MB
    • Corral Centre, Brandon, MB
    • Portage Place, Winnipeg, MB
    • Southland Mall, Winkler, MB
    • Selkirk Crossing, Selkirk, MB
    • Outlet Collection Winnipeg, Winnipeg, MB
    • Kildonan Place, Winnipeg, MB
    • Garden City Shopping Center, Winnipeg, MB
    • St-Vital Center, Winnipeg, MB
    • Clearspring Centre, Steinbach, MB
    • City Centre Mall, Thompson, MB

    • Wheeler Park, Moncton , NB
    • McAllister Place, St. John, NB
    • Regent Mall, Fredericton, NB
    • Northumberland Square, Miramichi, NB
    • Sugarloaf Mall, Campbelton, NB
    • Madawaska Center, Edmundston, NB
    • Round Point Mall, Tracadie, NB

    • Micmac Mall, Dartmouth, NS
    • South Shore Centre, Bridgewater, NS
    • County Fair Mall, New Minas, NS
    • Mayflower Mall, Sydney, NS
    • Highland Square, New Glasgow, NS

    • Tanger Ottawa, Kanata, ON
    • Plaza Hawkesbury, Hawkesbury, ON
    • The Centre on Barton, Hamilton, ON
    • Riocan Niagara Falls, Niagara Falls, ON
    • Riocan Center Burloak, Oakville, ON
    • Woodstock Square, Woodstock, ON
    • Windsor Crossing Premium Outlet, Windsor, ON
    • The Stockyards, Toronto, ON
    • Heartland Mall, Mississauga, ON
    • Trinity Common Brampton, Brampton, ON
    • Orfus Road, North York, ON
    • Sunrise Shopping Centre, Kitchener, ON
    • Lynden Park Mall, Brantford, ON
    • White Shield Plaza, Scarborough, ON
    • Alliston Mills Shopping Centre, Alliston, ON
    • New Sudbury Centre, Sudbury, ON
    • Smart Centers - Oshawa N2, Oshawa, ON
    • 1000 Island Mall, Brockville, ON
    • Smart Centers - Cambridge, Cambridge, ON
    • Boardwalk, Kitchener, ON
    • Eastcourt Mall, Cornwall, ON
    • Thunder Centre, Thunder Bay, ON
    • Riocan Leamington, Leamington, ON
    • Orfus, Toronto, ON
    • Sudbury New Millenium phase III, Sudbury, ON
    • Durham Centre, Ajax, ON

    • Charlottetown Mall, Charlottown, PE
    • County Fair Mall, Summerside, PE

    • Carrefour du Nord, St Jérome, QC
    • Tangers Outlet Bromont, Bromont, QC
    • Les galeries Quatre Saisons, Sherbrooke, QC
    • Galeries de Granby, Granby, QC
    • Centre d'achat Versants St -Sauveur, Saint-Sauveur, QC
    • Mega Centre Rive Sud, St - Romuald, QC
    • Galeries de la Capitale, Québec, QC
    • Carrefour Neufchatel, Neufchatel, QC
    • Carrefour Charlesbourg, Charlesbourg, QC
    • La Grande Place des Bois-Francs, Victoriaville, QC
    • Carrefour Alma, Alma, QC
    • Galeries Aylmer, Gatineau, QC
    • Galeries Lanaudière, Lachenaie, QC
    • Projets Mascouche, Mascouche, QC
    • Smartcentre Laval East, Laval Est, QC
    • Méga Centre Notre-Dame, Laval, QC
    • Place Versailles, Montreal, QC
    • Decarie, Montreal, QC
    • Carrefour Angrignon, Montreal, Lasalle, QC
    • 6554-6556, St-Hubert, Montréal, QC
    • Wellington, Verdun, QC
    • Mont Royal Est, Montreal, QC
    • Place Newman, Lasalle, QC
    • 1253-1255 Saint-Catherine St W,, Montreal, QC
    • Centre Jacques Cartier, Longueuil, QC
    • Galeries Taschereau, Greenfield Park, QC
    • Calloway REIT - St.Constant, St.Constant , QC

    • Estevan Shoppers Mall, Estevan, SK
    • Parkland Mall, Yorkton, SK
    • The Mall at Lawson Heights, Saskatoon, SK
    • Gateway Mall, Prince Albert, SK
    • Southland Mall, Regina, SK
    • The Centre at Circle & Eight, Saskatoon, SK
    • Victoria Square, Regina, SK
    • Cornwall Center, Regina, SK
    • Northgate Mall, Regina, SK
    • Town N Country Mall, Moose Jaw, SK
    • Frontier Mall, North Battleford, SK
    • Midtown Plaza, Saskatoon, SK


STAY SAFE WITH ARDENE

We understand that it may feel a little scary to start going out again, but as always, the wellbeing of our employees and customers is number one. We are implementing additional health & safety measures to ensure your security in our stores.

Ardene Storefront

Here's what we are doing to keep you safe

  • Social distancing protocols for everyone
  • Daily health checks for scheduled team members
  • Plexiglass for cash areas & frequent cleaning of high-touch areas
  • Cleaning supplies, face masks and disposable gloves have been supplied
  • Quarantine period for all merchandise that has been handled
  • Visible signage outlining all COVID-19 protocols
  • Health & safety training for store employees
  • Maximum occupancy maintained in each store
  • Additional guidelines, based on provincial regulations

Here's what you can do to stay safe

We want to continue giving you the best, and safest, possible shopping experience, so let's all do our part!


do-not-enter
Do not enter the store if you have a fever, difficulty breathing, or symptoms that put others at risk
wear-a-mask
It is highly recommended to wear a mask
cover-yout-face
Cover your face and mouth when coughing or sneezing
wash-your-hands
Please wash or disinfect your hands before entering the store
social-distance
Maintain a safe social distance from each other and employees when shopping
all-travel
Respect all travel-related isolation guidelines set by local authorities

Shop happy. Shop safe.

you can still shop 24/7 online at ardene.com and on our app!

SHIPPING UPDATE

Due to increased order volumes, we are experiencing some shipping delays.

Why?

Our warehouse has boosted its health and safety measures during COVID-19 - because everyone's security is number one. Because of this, your delivery might be delayed by about 3-4 weeks, as well as additional courier delays beyond our control.

We appreciate your patience and are grateful for your support.


CUSTOMER SERVICE

Our customer service team also has an increased response time of about 14 days. If you have questions, please email support@ardene.com and a team member will reach out as soon as they can.

Monday to Friday: 9:00 am to 4:00 pm EST

You matter to us!

Shopping is easier than ever with free shipping and a free 45-day return policy as of May 1st, 2020. Some restrictions apply.

Purchase Online, Return by Mail: You will receive a refund to your original method of payment.

Purchase Online, Return In-Store: Online purchases returned in-store will be refunded on a gift card.

Purchase In-Store, Return In-Store: You will receive a refund to your original method of payment.

Purchase In-Store, Return by Mail: In-store purchases can only be returned in-store and cannot returned by mail.


Stay safe with us, because we're still in this together!

With love,
Your Ardene family xo

#ardenecares